A 90 year old man living in LA took out two ads in the Wall Street Journal, costing him a whapping $10,000, all to get AT&T to pay attention to his complaints of slow internet..
Aaron M. Epstein has been a customer of AT&T since the 60s. He says even though AT&T has evolved throughout the years, the company is still lagging behind it’s competitors.
His ad reads as follows:
Open Letter to Mr. John T. Stankey CEO AT&T
Dear Mr. Stankey:
AT&T prides itself as a leader in electronic communications.
Unfortunately, for the people who live in N. Hollywood, CA 91607, AT&T is now a major disappointment.
Many of our neighbors are the creative technical workers in the Universal, Warner Brothers, Disney studios in the adjacent city of Burbank and our city.
We need to keep up with current technology and have looked to AT&T to supply us with fast internet service. Yet, although AT&T is advertising speeds up to 100 MBS for other neighborhoods, the fastest now available to us from ATT is only 3 MBS.
Your competitors now have speeds of over 200 MBS.
Why is AT&T a leading communications company, treating us so shabbily in North Hollywood?
Sincerely, Aaron M. Epstein, an AT&T Customer since 1960.”